1. Terms & Conditions
By using Cravingo, you agree to the following:
- You must provide accurate information (name, address, phone number, etc.).
- You agree to use the App only for lawful purposes.
- Cash on Delivery (COD) is the current payment method.
- We act as a platform connecting customers, restaurants, and delivery partners. We are not liable for delays caused by third parties.
- Fraudulent activities or misuse of the app may result in suspension of your account.
- We may update these Terms from time to time; continued use means acceptance of new Terms.
2. Refund & Cancellation Policy
- Orders may be cancelled before the restaurant begins preparing the order.
- Once an order is prepared or dispatched, cancellation may not be possible.
- Since we use COD, refunds are not applicable unless online payment methods are introduced in future.
- If online payments are introduced, refunds (if applicable) will be processed to the original payment method within a reasonable timeframe.
3. Content Guidelines for Restaurants & Partners
- Restaurants and partners must provide accurate and updated information (menu items, prices, availability).
- Uploading illegal, harmful, or offensive content is prohibited.
- We reserve the right to remove content that violates our guidelines or legal requirements.
- Partners must not misuse customer data provided for delivery purposes.
4. Contact Us
For any questions or concerns regarding these policies, please contact:
Email: abhaysam2888@gmail.com